Shipping & Returns
Once an order is placed, your soap will ship within 3 business days. I will do my due diligence in packing your soaps to ensure their trip to your door is as safe as can be. Shipping methods used include USPS Priority Mail and First Class Mail.
All I ask of you is to be mindful of the condition of where your soap will meet you. Prolonged exposure to heat, as hardy as these bars may be, may affect the integrity of the bar.
Local pick-up/drop-off is also available.
Return & Exchange Policy
With the nature of creating each loaf of soap, it is imperative to note that it is highly unlikely that two bars are completely identical in design. Creating handmade soap is an art-form and each bar is a special piece of artwork. The picture taken will closely reflect what you will receive.
Soap is a personal hygiene product and therefore Tranquility Soap Co. will not accept returns. If you are not completely satisfied, we will work with you to exchange or issue store credit to be used on a future purchase within 30 days of original purchase. We can always be reached at email@example.com or 813-530-5131.